Privacy Policy


Updated 30th August 2026

This privacy policy is also available in Bahasa Melayu Polisi Privasi cyphrLABS


1. Introduction

Cyphr Labs Solutions ("Cyphr", "we", "us", or "our"), based in Kuala Lumpur, Malaysia, operates the website https://cyphr.my. We respect your privacy and are committed to protecting the personal data you share with us in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and relevant international data privacy principles.

This Privacy Policy explains how we collect, use, manage, and safeguard your information when you visit our website or communicate with us.

2. Information We Collect

We do not use embedded web contact forms. We collect information only through the following channels:

  • Direct Email Communications: When you contact us directly via email (e.g., to arif_akmal@hotmail.com or our official domain emails), we collect your name, email address, company details (if provided), and any information or project briefs included in your message.
  • Automated Technical Telemetry & Analytics: When you browse our website, minimal non-personally identifiable technical information may be automatically logged, such as:
    • IP address, browser type, and operating system
    • Pages visited, time spent, and referring URLs
    • Web vitals and performance metrics (collected via Vercel Speed Insights for optimization purposes)

3. Purpose of Processing Personal Data

We use your personal data strictly for legitimate business purposes, including:

  • Responding to your direct emails, inquiries, and project consultations.
  • Preparing proposals, service agreements, and delivering design/engineering services.
  • Maintaining, securing, and optimizing the speed and performance of our website.
  • Complying with applicable legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Disclosure of Personal Data

Your data is kept confidential. We will only disclose your information to:

  • Service Providers & Infrastructure Partners: Trusted third-party vendors who assist us in operating our digital infrastructure (e.g., website hosting, server providers, analytics, and email delivery platforms), strictly under confidentiality and data protection terms.
  • Legal & Regulatory Authorities: If required by law, court order, or governmental authorities.

5. Cookies & Local Storage

Our website may use essential cookies or browser local storage to maintain site preferences (such as light/dark mode theme preferences) and ensure the secure operation of our platform. You can configure your browser to block or alert you about these cookies, although some parts of the site may function with minor visual limitations.

6. Data Security & Retention

We employ reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure.

We retain your email correspondence and personal data only for as long as necessary to fulfill the purposes for which it was collected, or to satisfy legal, accounting, and reporting obligations.

7. Your Rights under Malaysian PDPA

Under the Personal Data Protection Act 2010 (PDPA), you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate, incomplete, or outdated data.
  • Withdraw your consent to our processing of your personal data at any time.
  • Limit or inquire about how your data is processed.

8. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have any privacy-related requests, please contact us directly via email at: